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Light UP Festival FAQ's





Updated 12/07/22


With less than a week to go we've put together this handy FAQ's post so you know more of what to expect on the day.


What are you doing to combat the heat?


We have asked the sun to turn down a few degrees but in case it doesn't, our team is on it to ensure everyone stays safe. These are some steps we've taken to ensure heat safety on the day:


- 5 first aiders on site with first aid kits at every one of our 11 sites - Every guest will be given a free bottle of water on entry and are very welcome to bring as many drinks with them as they like - We have a 'cool room' indoors, for anyone who needs a cool spot - Gazebos - we have gazebos on site for areas with limited shade, especially our Little Lights areas to protect our babies and we are using an indoor hall to protect our little ones - Suncream freely available at The Welcome Hub - All staff and volunteers briefed on sun safety and first aid and all the team have walkies for excellent communication with first aiders - Ice cream and lolly stand to help our guests stay cool and well its tasty....

and lastly...

-Natural shade... Another reason we are so lucky to have The Greggs School host is is that so much of the site has shade like the Woodland Trail, Woodland Hut, Sunken Garden and so on.


Do Light UP students who are performing have to buy a ticket?

No, they don't - this is included in their membership with us and they can make the most of everything else happening at the festival when they aren't performing.


Can we bring dogs?

No, dogs aren't allowed on The Gregg School grounds. We don't discriminate against dogs though, you also can't bring cats, fish or ferrets.


Will there be food available?

Yes we have a build your own picnic stand. pizza, Krispy Kremes and ice cream. All proceeds from these sales will go towards supporting our charity. You are also welcome to bring your own picnic.


Will there be any chairs?

No, you are welcome to bring your own camping chair, or picnic blanket to watch performances. There will be some benches and picnic tables in 'The Dip' for lunch.


Is the festival open to the general public?

Yes! We would love your help in sharing the event with others. It's going to be a great day out and we would love other people to join us too.


I've heard it's also suitable for babies and toddlers?

Absolutely! We have a dedicated area for under 3s! Our Little Lights stage has creative and sensory play sessions, a sensory dome, Pop Up Play is visiting, concerts and more!


What time is the festival on?

10-5pm.

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